Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Also see feedback below
Yes; I can create UX designs and multimedia content, including user insights, persona profiles, visuals (e.g., journey maps, service blueprints, workflow diagrams), videos, infographics, presentations, social media posts, websites, and print.
Here's one of my user experience projects that I designed and led from ideation to launch on Google Play and the App Store from 2020 to 2022.
Yes; the multi-channel learning tools include quick reference guides, slides for facilitated delivery, and how-to videos with voiceover [example].
The following documentation would help summarize training content: the problem statement/business need, goals, benefits, expected outcomes, use cases, end users/personas, business requirements, journey maps, process diagrams, solution designs, prototypes, demonstrations, test scripts, configurations, outputs.
Include as much information as possible to provide users with a full understanding of the solution and how to maximize it.
Timing depends on the project size and scope. For large-scale change, the communications campaign could start as early as 2-3 months prior to implementation, which allows a longer readiness period. With agile projects, bite-sized messages would be distributed just in time with the release schedule. Book a consultation to determine the most optimal approach for your initiative.
Please submit your request at least 2 weeks in advance of the workshop date
"It has been a pleasure working with Ly and getting to know her. She has an uncanny ability to explain our work and make it look and sound simple when it isn't. She's passionate about her work and it shows through the quality of her delivery. She's very generous with her time, and for that I'm especially grateful. Ly is a great asset."
"Just wanted to thank you for all your knowledge and assistance on this communication project! While I've been with [company] for 14 years, I have never had a deliverable that needed to be communicated so widely as this and there are a lot of things which probably seem like second nature to you."
"Ly's work exceeded our expectations so much that we have included her as the third voice advocating for this program. She continues to inspire us and the communication team she is leading. We are so immensely grateful for her selfless contributions to ensuring that this program continues to grow."
"Ly is a good business partner. She brought thought leadership to our strategy discussions and helped meet my goals. Grateful to have her on the team!"
"Ly's work exceeded my expectations. Change management is where the business owners needed support and guidance. Ly was able to help the team."
"Ly has met my expectations and I am appreciative to have her as part of our team. We could certainly use her talents and expertise to achieve our implementation goals."
"Ly has been integral to our efforts in standing up the [program]. She helped us think through and develop a clear strategy and process for our sourcing and vetting of resources, which make the tool valuable to the community. Her ability to translate the needs we articulate in our team calls into actionable, clear, and vibrant documents has helped us understand what we should do. We've faced some barriers in this challenging time and her focus on overcoming them vs. seeing barriers has helped the project persevere."
"I am continuously impressed with Ly’s performance and would be honored to have her on any program I am leading.
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